QUALITY AND SECURITY STANDARDS

Carlton Hotel has committed to a Quality approach in order to optimally meet to the needs and requirements of its clientele in terms of Hygiene, Safety and Quality.

quality

It is the only 5-star hotel in Madagascar that complies with International Quality Standards and has been a 2015-version ISO 9001 certified hotel since September 2016.

Hygiene

Carlton is in collaboration with the Pasteur Institute which carries out Systematic Sampling and Analyses of our food circuit as well as the water of our swimming pool.

Sécurity

Carlton is considered as a Reference Hotel in terms of Security thanks to its Infrastructures, surveillance facilities and emergency equipment. For several times, the Hotel has therefore been selected to host major international events such as African Endeavor, the Francophonie Summit, the COMESA Summit, etc.

Loyalty

We invite you to join the I Prefer loyalty program. Program that allows you to get room Upgrade and bonus points, priority early check-in and late check-out privileges and complimentary Internet access, Additional VIP benefits, site web access for Iprefer member: I Prefer-iprefer.com, exchange points for cash-value or vouchers.

TEL : +261 20 22 260 60